Refunds will be issued only if requested at least ten days before the start of the session. No refunds can be given if a request is not made at least ten days before the start of the first day of the session. The reason for this policy is that staffing levels are determined based on sign ups for each program. The cost of staffing is the most significant cost of the BBPCTA and cannot be adjusted on short notice. As the BBPCTA is a small not for profit which endeavors to keep the cost of instruction very affordable, the organization cannot absorb the cost of over-staffing if numerous cancellations are made at the last minute.